SMS Terms & Conditions

1. SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:

If you have consented to receive text messages from [Company Name], you may receive messages related to the following (provide specific examples):

• Appointment reminders

• Follow-up messages

• Billing inquiries

• Promotions or offers (if applicable) {If you see the customer selected a conversational use case, do not add this reference to your email thread; instead, make sure the customer adds the matching use cases to this portion of the Terms info}.

CONSENT METHODS

1. Online Consent | Intake Forms:

If a customer uses a contact form on the website to collect phone numbers, INCORPORATE a checkbox that is NOT pre-selected and is OPTIONAL with the following statement: "By checking this box, I consent to receive SMS messages from (Brand Name/DBA) related to (Message type) at the phone number provided above. The SMS frequency may vary. Data rates may apply. For assistance, reply HELP. Reply STOP to opt out of receiving text messages. Please review our Privacy Policy and Terms & Conditions.”

• Clients must ensure their SMS use case aligns with the message types specified in their opt-in language.

• Campaigns require a privacy policy and SMS terms of service links in opt-in language to avoid rejection.

• Opt-in language must be exclusively for text messaging, not other communication methods like email or phone calls.